Household Deliveries

We have listened to our customers and most of them wanted the convenience of a regular delivery without having the hassle of logging in and placing a weekly order. We believe our subscription service provides great flexibility for everyone. Just remember if you do want to amend your order, to make sure you do this before our order deadline.

No, our service is completely flexible: you can pause, amend or cancel your order at any time. There’s no notice period

Our service is designed to be flexible. You’re welcome to amend, pause or cancel the subscription.

 

To do this:

• Access your account by:
  • Clicking on the person icon in the top right of your screen; or
  • Clicking here.
• Click on the subscription section.
• Make the changes you need.

To pause your subscription, simply turn off the ‘auto-renew’button by clicking on it. You can then use this same button to reactivate the subscription when you’re ready.

We now offer regular deliveries every Tuesday and Friday: you have up until noon on Tuesday to amend your Friday order, and vice-versa you can amend your order for Tuesday up until noon on Friday.

 

Our order cut-offs enable us to work with our suppliers and producers and make every delivery to order!

If you’d like us to leave your delivery in a dedicated safe place, please use the comments section when placing your order.

If you’ve forgotten your password, you can get a new one by either:

• Selecting the person icon in the top right of your screen and then selecting ‘Lost Password’; or
• Following this link

Unfortunately, deliveries are currently restricted to those listed on our postcode checker. Please feel to check in again in the future.

We’re absolutely committed to minimising the COVID-19 risk to our customers and staff.  We’re an accredited food distribution company and already have stringent food hygiene and handling compliance procedures in place.  We’ve embedded further training, equipment and practices so that you can be sure of safe delivery to the highest standards.